NYC & NYS-Specific Challenges
- Dual compliance: NY OCM + NYC zoning - High urban security risk, tight retail spaces - No third-party delivery hubs allowed - Manual METRC reporting from untrained staff
Challenges in the Cannabis Space
"Navigating the Digital Frontier: Unraveling the Tech Challenges in the Cannabis Industry."
Localized Fixes for NYC Operators
- Cloud surveillance + biometric entry systems - Integrated POS with auto METRC sync - Delivery software (Onfleet) with manifest tracking - Onboarding apps + SOP libraries for staff
RFID Management and Tracking
- Discrepancies between POS and METRC (double entry or API sync issues) - RFID tag management (misplacement, duplication, skipped scans) - Improper destruction/waste logging (very easy to overlook and results in fines) - Missed transfer manifest closures - Poor staff training leads to gaps or late submissions - Data lag from third-party tools syncing with METRC too slowly
Services we offer within the Cannabis Industry
A broad range of services to help you grow your Dispensary IT infrastructure setup, Compliance-focused POS systems and Secure data management solutions.
Security Compliance & Setup
Standardize IT Infrastructure
Payment System Integration & POS
Tech Governance for Scaling Startups
Store / Warehouse Build Outs
Technology Guidance & Training
From Cultivation to Dispensary Operations:
Grow Operations Tech: IoT sensors, automation, remote climate control
Track & Trace Compliance: METRC integration, RFID tagging, ERP connections
Retail Dispensary Setup: Cannabis-friendly POS, Wi-Fi, CRM, self-checkout
Security & Surveillance: 24/7 video, biometric access, digital logs
Payment Systems: Cashless solutions, CanPay, digital wallets
IT Support: Remote helpdesk, patching, monitoring, onboarding/offboarding automation
User Experience Design
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Phase 1: Assessment & Planning
Conduct a Compliance Audit: Review current METRC usage, identify discrepancies between POS and METRC, and assess staff proficiency. Map Operational Workflows: Understand how products move from inventory to sale, including waste management and returns. Identify Integration Points: Determine which systems (e.g., POS, inventory management) need to interface with METRC.
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Phase 2: System Integration
elect Compatible Software: Ensure POS and inventory systems are METRC-certified or have robust API capabilities. Develop Integration Protocols: Set up automated data transfers between systems to reduce manual entry. Test Data Synchronization: Run simulations to ensure accurate data flow between systems.
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Phase 3: Staff Training & SOP Development
Create Standard Operating Procedures (SOPs): Document processes for inventory management, sales, returns, and waste disposal. Conduct Training Sessions: Educate staff on METRC requirements, system usage, and compliance protocols. Assign Compliance Roles: Designate team members responsible for daily METRC tasks and oversight.
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Phase 4: Monitoring & Continuous Improvement
Implement Monitoring Tools: Use dashboards to track key metrics like inventory discrepancies and compliance status. Schedule Regular Audits: Conduct periodic reviews to ensure ongoing compliance and identify areas for improvement. Stay Updated on Regulations: Monitor changes in state and local cannabis laws to adjust processes accordingly.